Groovian is a web-based app and tablet-driven kiosk guest management and package handling solution influenced and designed exclusively for college and university Student Housing and Residence Life departments.
The Groovian solution is designed to revolutionize the service transactions that take place at your residence hall lobby front desks while reinforcing established facility and resident safeguards. It is essential to us that the entirety of the Groovian solution be designed in such a way that inspires happiness in its appeal, as well as its responsive functionalities.
The feature that inspired the Groovian platform; the Guest Management components include guest check in and check out, painless underage guest registration and a student-friendly, paperless approach to overnight guest forms with remote approvals. The Tour Group Management element allows University recruitment representatives to register guests effortlessly with a few swipes in seconds.
Groovian is architected to facilitate the high volume demand of a centralized mail processing with a few taps. The management of a mailroom of this size requires a detailed approach to organization. Groovian is constructed with staff in mind and acts as a mailroom assistant in this way.
At Groovian, we recognize that your residence hall front desk stations are multifaceted and can easily be the most popular Q&A point of reference for your students. The Groovian solution is designed with need for speed with self-service kiosks that assist your staff in making quick work of the guest management and package delivery transactions on their shift. In this way, your staff can focus less on the technicalities and more on the resident’s service experience.
Allows desk staff to manage the workflow that the front desk demands. The self-service features of Groovian allow requests and general transactions to generate and hold in standby mode for review by staff. This alleviates unnecessary distractions that could potentially cause for a breach in safety protocols. Residence Life administrative staff can utilize Groovian analytics to identify trends, limit student/guest privileges and best inform managerial decisions.
Gone are the days of counting entries and sorting through paper logs for your weekly reports. Groovian is designed to capture the day-to-day transactions and deliver them to you in professionally presented, customizable reports. There is a lot to love about the Groovian features that your residents and staff will interface with, but even more to love as an administrator with your efforts geared towards the work that matters most – your students.
Solving complex issues with simple solutions provides a win-win situation for you and your residents. Crossing barriers to traditional methods, Groovian provides concierge level service at an affordable and fair price. Groovian is not just a product, but rather an engaging tool designed exclusively for residence halls to increase resident satisfaction.